Privacy policy

Information we collect

When you create an account, we collect your name and email address and assign an account identifier. Password authentication is handled by Firebase Authentication; your password is not stored in our farm database.

We store the farm information you choose to enter: farm names and memberships, field names, areas and notes, dated activity records including crop names, quantities and notes, equipment details and purchase dates, and equipment maintenance history including engine-hour readings. You may attach photos to field activities and maintenance entries. These records and photos are linked to your account and farm. Photos are resized and re-encoded before upload; we do not preserve their original location metadata.

If a farm owner or manager enables precipitation tracking, we store the selected nearby town name and a shared regional cell about 50 km across, plus precipitation observations and any field corrections. We do not request device location permissions or collect field coordinates for this feature. An explicit town search sends the search text to Photon, an OpenStreetMap-based service. Precipitation providers receive only the shared regional cell centre, without your account or farm identifier. Stopping tracking keeps existing records and measurements.

How we use it

We use this information to provide your account, synchronize farm records between devices, authorize access to your farms, and respond to support requests. Records in a shared farm are available to its members according to their role.

We do not show advertising, track you across other companies’ apps, collect GPS location, sell your farm records, or use farm records for advertising.

Optional usage analytics

With your permission, we use Google Analytics to understand how many visitors use our website and how people use My Farm Assistant on web, iOS and Android. We measure page and screen views, sessions, app use, and clicks from the website to app access options.

Analytics may process a browser or app installation identifier, device and browser details, language, app version, timestamps, and approximate location derived from an IP address. We do not send account identifiers, names, email addresses, passwords, farm or field names, record content, or search text to Analytics. Private record identifiers and URL query strings are removed from page measurements. Advertising identifiers, ad personalization and Google signals are disabled in our integration.

Analytics is off until you allow it. Choose “No thanks” to keep using the website or app without optional analytics. Change your choice using “Analytics settings” on the website and web app, or the analytics controls in mobile Settings. Your choice is saved on that browser or device. Turning analytics off stops future collection and clears the integration’s local analytics identifiers; it does not erase reports already collected. Older mobile versions without the analytics integration do not collect these usage events.

Analytics counts represent consenting browsers and app installations, not an exact count of individual people across devices. Google processes Analytics data under its own service terms; see Google’s privacy policy.

Service providers and technical data

We use Google Firebase for authentication, database and private photo storage, and backend processing. Firebase processes account identifiers and technical information such as IP addresses, app installation identifiers, app and SDK information, and request metadata to operate its services. Processing may occur outside your country. Service providers may retain operational logs or backups under their retention policies.

See Firebase’s privacy information for more about its processing.

Information on your device

The mobile app downloads all authorized farm records and their attached photos and stores them locally for offline work, including pending changes and unfinished drafts. Initial downloads need a connection. The web app fetches records only as needed and keeps them in memory, without an offline farm cache or queued writes. Authentication, language, analytics choice, selected farm and preferred area units may be stored on your browser or device. Drafts are removed when saved or discarded. The app removes account preferences and drafts during in-app account deletion. Uninstalling the app removes its local app storage; it does not delete your cloud account.

Exporting your data

In web Settings, choose “Download all my data” to get a private ZIP containing your saved farm records and original stored photos, according to your shared-farm permissions. Device-only drafts and pending work need an export from that device using a version with full export support. Keep the downloaded archive private.

Generated cloud copies are available only to your signed-in account, removed after a successful browser download where possible, and cleaned up after 24 hours. Your source records and photos are not removed by exporting.

Retention and deletion

We keep account and farm records while your account is in use unless you delete them. You can edit records, delete individual activities or maintenance entries, and archive fields or equipment while keeping their history. Removing a photo from a saved entry schedules its cloud copy for deletion. Mobile copies may remain in private app storage until account deletion or uninstall. Uploads that are awaiting a saved entry are retained to allow interrupted mobile work to finish.

Account deletion removes your profile and individually owned farms, including their fields, activities, equipment, maintenance history and cloud photos. For a shared farm, we remove your membership and replace your activity and maintenance author identifiers; shared records remain available to other members. Contact support if you own a shared farm and need help resolving ownership before deletion.

You can delete your account in Settings or follow our account deletion instructions without using the app. We may need to verify your identity before acting on an emailed request.

Contact and changes

To request access to or correction of your account information, or raise a privacy concern, email support@hupprograms.com. We will publish any changes to this policy on this page with an updated effective date.